Do we guarantee our services?
YES! Our unconditional guarantee is that we deliver to you the best service ever.
What are our hours?
Monday – Friday: 9 to 7pm
Saturday: 8 to 6pm
Sunday: Closed
How do customers schedule an appointment?
They simply schedule their appointments via phone (call or text), in person or online.
Are reservations necessary?
We highly recommend making reservations in advance, but feel free to call on short notice, as we may have an opening or cancellation.
Can customers book extra services while at the salon?
Absolutely yes. We will always try to accommodate your service requests, although we do recommend that you book your treatments in advance.
What methods of payment do we accept?
Cash, cheques, Visa Card or Mastercard and PayPal.
What is our pricing policy?
Although our prices are subject to change, they’re always updated on all our media platforms for information.
What is our cancellation policy?
We ask that you notify us in 48 hours or 24 hours latest in advance to change or cancel appointments without penalty.
Do we accommodate late arrivals?
The promptness of our customers is greatly appreciated and required to properly serve you. In the event that you are running late, you will be billed for the entire session. However; as a courtesy to other clients, we can only conduct your session within your scheduled appointment.
What is our salon etiquette policy?
JQ Salon is an adult environment of relaxation and tranquility. Please respect all of our guests’ right to privacy and peace.
Do we allow children in the Salon?
Children are always welcome as long as they are scheduled for services. If not, we ask that you take into consideration other guests’ serenity by leaving your children at home. This also allows you time for yourself to enjoy your services.